1. Information We Collect
Account Information: When you create an account, we collect your email address and username. Passwords are securely hashed and never stored in plain text.
Content Submissions: When you submit locations or evidence, we store the content you provide, including descriptions, images, videos, and audio files.
Usage Data: We collect anonymous usage statistics including page views, search queries, and general interaction patterns to improve our service.
2. How We Use Your Information
- To provide and maintain our service
- To notify you about changes to our service
- To moderate submissions and maintain content quality
- To communicate with you regarding your account or submissions
- To detect, prevent, and address technical issues
3. Data Storage & Security
Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures to protect your personal information.
Media files (images, videos, audio) are stored on Cloudinary, a secure third-party media hosting service. Please refer to Cloudinary's privacy policy for information about their data handling practices.
4. Cookies
We use essential cookies to maintain your login session and preferences. We do not use tracking cookies or third-party advertising cookies.
5. Third-Party Services
We use the following third-party services:
- Cloudinary: For media file storage and delivery
- SendGrid: For transactional emails
- Cloudflare: For content delivery and security
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Export your data in a portable format
- Withdraw consent at any time
To exercise these rights, please contact us at [email protected].
7. Data Retention
We retain your account information for as long as your account is active. Submitted content (locations and evidence) remains in the archive unless you request deletion or it violates our terms of service.
If you delete your account, your personal information will be removed within 30 days, though submitted content may be retained in anonymized form.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this privacy policy, please contact us at:
Email: [email protected]